Privacy policy
Last updated: July 2026
Cosmic Pet Club ("we," "us," "I") respects your privacy. This policy explains what information we collect, why, and how we protect it. Cosmic Pet Club is based in New York and serves guardians worldwide.
Who We Are
Cosmic Pet Club offers personalized pet astrology readings and remote energy healing, created by Bruna Fabregat. All offerings are digital and delivered by email. For any privacy question, contact hello@cosmicpetclub.com.
Information We Collect
When you place an order or contact us, we collect only what we need to serve you:
- Contact details — your name and email address.
- Order details — the offering purchased and the pet information you choose to share (your pet's name, species, birth details, situation, photo, and any notes). You provide this so the reading or treatment can be created; sharing it is voluntary.
- Payment information — payments are processed securely by Shopify Payments and our payment providers. We do not see or store your full card number.
- Technical data — like most websites, our platform (Shopify) automatically collects basic information such as your IP address, browser, device, and pages viewed, through cookies and similar technologies, to keep the site working and secure.
We do not knowingly collect information from children, and we do not ask for more personal data than the service requires.
How We Use Your Information
- To create and deliver your reading or energy healing treatment by email.
- To respond to your messages and provide support.
- To process payments and prevent fraud.
- To operate, secure, and improve the website.
- To send you information about your order. We only send marketing emails if you opt in, and you can unsubscribe at any time.
How Your Information Is Shared
We do not sell your personal information. We share it only with trusted service providers who help us run the business, including Shopify (our e-commerce platform), payment providers (to process your payment securely), and email/service tools (to deliver your order and reply to you). We may also disclose information if required by law.
Cookies
Our site uses cookies to enable the cart and checkout, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling some cookies may affect how the site works.
Data Retention
We keep your information only as long as needed to deliver your order, provide support, and meet legal or accounting obligations, after which it is deleted or anonymized.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, email hello@cosmicpetclub.com and we will respond within a reasonable time.
Security
We take reasonable measures to protect your information. No method of transmission over the internet is 100% secure, but we work to safeguard your data and rely on Shopify's secure, encrypted infrastructure.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version.
Contact
Questions about your privacy? Write to hello@cosmicpetclub.com.